AVOID ID THEFT –
DETER, DETECT,
AND DEFEND
DETER, DETECT,
AND DEFEND

BANKTRON Fraud Prevention solution allows detection and prevention of user identity theft and fraudulent transactions.
SOLUTION DESCRIPTION
The solution is based on configurable criteria defining suspicious actions and system response. Depending on the suspicious action or situation the system can cancel the operation, send a warning message for a person who is responsible for specific areas of the system, execute additional verifications, etc. There is also an option to determine time validity for configurable criteria.
FUNCTIONALITY
BANKTRON Fraud Prevention features and functionality:
ADDITIONAL IDENTITY VERIFICATION AND AUTHENTICATION
If a suspicious situation occurs, the system may initiate the 2nd level identity verification. The SMS message with a confirmation code is sent to user's mobile phone number. The verification code must be entered into a special field that appears on internet banking site. All operations are blocked until the user confirms his/her identity using 2nd level verification.
PREVENTION MONITOR
This is a virtual workplace for a bank employee responsible for the monitoring of suspicious transactions. Prevention monitor displays all reports about suspicious customer actions based on configurable criteria and gives the bank employ means to immediately open the relevant customer-related information.
COMMUNICATION SUBSYSTEM
If a suspicious event occurs, an e-mail or an SMS is sent to a designated bank employee or a group of employees. Message distribution lists are configurable.
QUEUE OF STOPPED TRANSACTION (BUFFER)
Suspended operations are queued to a specially designated buffer. Operations are blocked until a designated bank employee or an automatic procedure does not completely reject them or allow their execution.
BLACK LIST OF IP ADDRESSES
The system can optionally check the black list of IP addresses and block user actions from them, gather additional information necessary for secure use, etc. The system logs all user actions based on configurable criteria sets.
Financial institutions are challenged today by creative criminals using sophisticated fraud tactics. ETRONIKA Fraud Prevention solution delivers real-time, customer-centric fraud prevention that supports a holistic fraud management approach.